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| Most stock items ship within 24 hours. We use U.P.S. and post service when possible, For United States orders we do have a U.S. address, please inquire. Insurance is added to all orders due to the high value of many of our items, We will advise of charges prior to processing your order. Advanced Reef Aquatics will issue refunds on items not used, with full packaging intact, within 5 business days. Customer is responsible for shipping costs. For warranty please contact us right away, most manufacturers prefer to deal direct with end user, this is to expedite any claim, We will follow up with both customer and manufacturer to ensure speedy resolution. for damaged items please retain all packaging, contact us right away, We will ship new product once claim is approved either by Advanced Reef Aquatics or courier company. |
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